The Professional Service Firm50
by Tom Peters
Transform white collar departments into "professional service firms" whose sole, powerful asset is knowledge.
Peters discusses making the most of presentations, working with outsiders on market analysis, how to imporve brainstorming meetings, how to develop relationships with clients and get the most out of them.
50 of Tom Peters's trademark insights on how to get the most our of your department.
- Knopf Doubleday Publishing Group, December 1999
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