The New Experts: Win Today's Newly Empowered Customers At Their 4 Decisive Moments
by Bob Bloom
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The New Experts turns today’s most serious business challenge into a business-building advantage by providing a no-or-low-cost solution to reduce costly customer churn and increase profitable customer conversion, retention, and referral. Influential business leaders of businesses of every size and type in Europe, Australia, and the United States are recommending The New Expert.
- Green Leaf Book Group, September 2010
Greenleaf Book Group
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