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When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. The Art of Managing People provides practical strategies, guidelines and techniques for

* Developing the interpersonal skills necessary to improve relations with employees

* Understanding the differences between people, and behaving accordingly

* Assessing, and then improving, current working situations

* Creating trust between managers and employees.

Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will

* Reduce stress within the work force,

* Create a positive spirit throughout the company, and

* Increase the organization's productivity and profitability.

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