Powerful communicators are made, not born. Powerful Conversations outlines the conversational techniques and tools that leaders from all walks of life use to create a bond with their listener, motivate others to achieve exceptional performance, and achieve business goals with each conversation.
Noted leadership expert Phil Harkins packs years of research and interviews into Powerful Conversations. His step-by-step blueprint will show every reader how to conduct and control effective, productive conversations and includes:
-- The power conversation strategies of Oprah Winfrey, Jack Welch, and others
-- Diagrams, models, lessons, and tests exploring the latest conversation technology
-- A hands-on workbook for practicing powerful conversation techniques
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