One from Many
VISA and the Rise of Chaordic Organization
by Dee Hock
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Revised edition of Hock's award-winning Birth of the Chaordic Age, updated throughout and featuring two new chapters • The only first-person account of the rise of VISA, the world's largest business enterprise--in 2004, VISA’s products were used by more than a billion people at 20 million locations in more than 150 countries • Hock, VISA’s founder, details the revolutionary "chaordic" organizational philosophy that was instrumental in VISA’s success Hock skillfully weaves together the story of VISA with his own remarkable life story and elaborates the visionary philosophy that allowed VISA to thrive. Hock calls his approach "chaordic"--simultaneously chaotic and orderly. Hock makes a compelling argument that this organizational philosophy is a more supple, responsive and creative alternative to mechanistic Industrial Age models, one more in tune with what we see in nature. One from Many--revised throughout from its original hardcover publication as The Birth of the Chaordic Age--includes two new chapters in which Hock reflects on his post-VISA experiences as an advocate for chaordic principles, and details some examples of chaordic principles in action: the Internet, World Weather Watch, Alcoholics Anonymous, and others. Lyrical, playful, philosophical, and straight from the heart, One From Many challenges us to change forever the way we think about money, organizations, leadership, management, the human spirit, and our relationship to the natural world.
- Berrett-Koehler Publishers, October 2005
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