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Want to be in business for yourself? A computer repair service may be perfect for you. But how do you start and run a computer service business? First, read this book, written by a computer technician with more than nine years’ experience working for himself. I started my business from scratch and built it up to a viable, full-time enterprise, and I will show you how to do the same. This book is full of practical hints for running a computer repair and service business. For example, you’ll learn how to handle clients who call you wanting a “quick answer on the phone” or what to do when someone cancels an appointment at the last minute. You’ll also learn about what you need to get started, where and how to advertise for the best results, how to decide what to charge, how to keep clients, even difficult ones, happy, how to talk to clients on the phone and at their home or business, what records you must keep, and how to keep them, and much more.

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