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Acklima Akbar draws on her past experience as a manager in the NHS (National Health Service) to lead us into the fascinating world of decision-making right at the heart of this closed world. Her book is a satirical expose on crisis management in hospitals that is both shocking and funny. She takes us down the long corridors of routine medical conditions and incredibly mundane meetings to critical incidents and life-saving operations. The ‘God-like’ Consultant surgeons are given feet of clay and the non-clinical managers that govern the system are clueless and even worse -lacking basic ‘sartorial gene’. This book might be seen as ‘whistle-blowing’ as the incidents and characters are credible, the meetings detailed and the outcomes factual. There are realistic lessons to be learnt by the aspiring NHS manager in how to manage efficiently and how to dress appropriately. The threadlike sartorial nuances that underplay every scene lends humour to a very serious problem – what to do with Swine Flu?

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