Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases
- List Price$12.00
- Your price$9.89
Save $2.11 (18% off) and earn Kobo Super Points!
You'll see how many points you'll earn before checking out. We'll award them after completing your purchase.
Or, get it for 5600 Kobo Super Points!
See if you have enough points for this eBook. Sign in
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.
Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:
- Respond to patients’ concerns empathetically and professionally
- Resolve confl icts with colleagues and staff members
- Break bad news with clarity and sensitivity
- Deal with suspected child abuse or other illegal activity
- Disclose medical errors with honesty and tact
- McGraw-Hill Education, December 2011
- Download options:
- EPUB 2 (Adobe DRM)
You can read this item using any of the following Kobo apps and devices: