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Synopsis

FOREWORD
It is not unusual for people to feel uncomfortable in common social situations. While we are all expected to know the basics of social etiquette, many of us can still feel inadequately prepared.

Despite there being dozens of etiquette books available, few provide any information from a modern perspective. The focus has instead been on out-dated rules of chivalry and how to share a meal with the Queen. This lack of relevant advice means that many people have been left to find things out the hard way; a trial and error process which is time-wasting and unnecessary.

Dissatisfied with the status quo, and determined to find a solution, we wrote this book so as to provide a relaxed and enjoyable way for people to find out how best to deal with social situations in today’s society. It is not an all-inclusive view on every possible point of etiquette, but rather a practical discussion with real life examples of the key aspects; ranging from general conversational skills, to writing CVs and preparing for job interviews.

Throughout this book, we provide real and sensible advice for a range of social situations so that we may all experience life in a way which makes the most of the opportunities presented to us.

INTRODUCTION
Over the years, etiquette has lost much of its significance as an acknowledged social concept. With the word itself now conjuring up nothing but dated clichés and old-fashioned rules of courtship, many would argue that it simply lacks relevance. Unfortunately, nothing could be further from the truth.

Etiquette is little more than a way to interact with those around us. It is less about a set of rules than it is about feeling confident and at ease with others. In a world where social skills are quickly becoming a rare commodity, good etiquette is an asset which helps us to advance both our careers and our relationships.

This book provides a modern perspective on the fundamentals of everyday life, and serves as a practical guide which is both domestically and internationally relevant. There are no clichés and there is no academic theory, just a discussion of real life situations in concise and simple language.

Chapter 1: Meeting and Greeting
Being introduced
Shaking hands
Meeting a group
Making introductions
Remembering names
If you can’t remember a name
Cultural considerations

Chapter 2: Conversation
Eye contact
Listening
Being present
Personalise
How to disagree

Chapter 3: Dating
Asking someone out
Setting up a first date
On a first date
Finances
Conversation
Showing affection
Ending a relationship

Chapter 4: Dining
A good dinner guest
Beginning a meal
Behaviour at the table
Table conversation
Leaving the table
Finishing a course
Finishing a meal
Utensils
Hosting a dinner party
Dietary requirements

Chapter 5: Drinking
Bars and clubs
Restaurants
White wine
Red wine
Rosé
Sparkling wine
Holding a wine glass
Serving wine
Opening wine
Storing wine
Wine terminology
Types of Beer
Types of Spirits

Chapter 6: Special Occasions
Preparing and responding to invitations
Engagement parties
Bridal shower
Bachelor/Bachelorette parties
Weddings
Anniversaries
Valentine’s Day
Birthdays
Funerals
Public holidays
Making a toast
Participating in a toast
Thank you notes

Chapter 7: Clothing
Men’s Clothing
Women’s Clothing
Formal
Semi-formal
Business
Casual
Business casual
Suits
Tying a tie

Chapter 8: Self-confidence
Perception
Self-improvement
Compliments
Criticism
Competition

Chapter 9: Public Speaking
Preparation
Content
Opening
Transitions
Closing
Delivery

Chapter 10: CV Writing
Covering letter
CV layout
Personal profile
Key skills
Employment summary
Education summary
Interests
Referees
References
Handing out your CV

Chapter 11: Job Interviews
What to wear
When to arrive
Beginning an interview
What you will be asked
What you should ask
The end of an interview

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