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Why is it that some people have all the elements of success- education, skills, integrity, motivation- but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer.

In this exciting edition, not only do you read how nonverbal signals affect behavior, but also watch. Included are 22 fascinating videos that illustrate just how our body language is sometimes the loudest part of a conversation.

Louder Than Words teaches how to master "non-verbal intelligence," the ability to interpret and use nonverbal signals in business to assess and influence others. Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really "being said" at casual exchanges that often impact decisions and reputations.

Follow Navarro's advice and anyone can jump-start their career.

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