More titles to consider

Shopping Cart

itemsitem

Synopsis

This book is a practical introduction to dealing with difficult people. The focus is on understanding how you interact with difficult people what makes them tick and the skills you use to change these encounters for the better.

People who read this also enjoyed

Get a 1 year subscription
for / issue

You can read this item using any of the following Kobo apps and devices:

  • DESKTOP
  • eREADERS
  • TABLETS
  • IOS
  • ANDROID
  • BLACKBERRY
  • WINDOWS