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Praise for The Handbook for Working with Difficult Groups

"Beginning with a conceptual framework useful to understandeffective group functioning, The Handbook for Working withDifficult Groups continues with twenty chapters, each describing acommon challenge a facilitator can face, examining the researchavailable to understand the difficulty, and then offering pragmaticinterventions a facilitator can use to deal with this challenge. Amust-read for any group facilitator."-David Straus, founder,Interaction Associates

"If you're looking for ways to make your team more productive,you'll find golden nuggets written just for your situation in TheHandbook for Working With Difficult Groups. A compendium ofresearch and sage advice, this book offers experienced insightsinto how to transform seemingly dysfunctional groups and avoidobstacles before you hit them. Should be in the library of anyleader or facilitator!"-Tammy Adams, CPF, president, ChaosityLLC

"This fine book contains a rich diversity of case studies,approaches and wise counsel from leading practitioners working withgroups. It will help you to understand and facilitate effectivelyin even the most difficult situations."-Dale Hunter, author,The Art of Facilitation: The Essentials for Leading

Great Meetings and Creating Group Synergy

"Whether you are a facilitator, leader, or member of a group,you will gain surprising insights into why a group is difficult,and more importantly, how to recognize the cause of the difficultyand how to develop an effective response to move the groupforward."-Gary Rush, CPF, president, MGR Consulting; chair,International Association of Facilitators (IAF)

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