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Synopsis

Too many organizations invest in performance management andbusiness intelligence projects, without first establishing theneeded conditions to ensure success. But the organizations that laythe groundwork for effective change first reap the benefits.

In Profiles in Performance: Business Intelligence Journeysand the Road Map for Change, Howard Dresner (author of ThePerformance Management Revolution) worked with severalextraordinary organizations to understand their thriving"performance-directed culture." In doing so, he developed a uniquematurity model-which served as both a filter to select candidatesand as a lens to examine accomplishments.

  • Interviews with people from all sides of the organization:business users, finance, senior management and the ITdepartment
  • Provides a complete picture of their progress from inception tocurrent state

The models, analyses and real world accounts from these caseswill be an invaluable resource to any organization hoping toimprove or initiate their own performance-directed culture.

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