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Managing Facilitated Processes

Managing Facilitated Processes helps people make thoughtfuldecisions about managing successful gatherings. The book's tenchapters are divided into three parts:

From Contact to Contract-building customized agreements;eighteentypes of facilitated processes, their deliverables andunique features

Approach and Style-ensuring integrated, customized, andsystematic elements; a forget-me-not prompter; effective managementstyles

Management x 5: Participants, Speakers, Logistics,Documents,Feedback-practice guidelines, examples, andtime-saving tools

Managing Facilitated Processes also includes a companion Website with handy e-versions of the book's tools and templates.

Praise for Managing Facilitated Processes

"This book honors the importance of the details and care thatevery gathering deserves.It should be a standard reference?forpeople who come together to produce results."
-Peter Block, author of Community: The Structure of Belonging,and consultant and partner, Designed Learning, Ohio, USA

"The authors' combined experience of nearly 60 years in processfacilitation is generously shared in this clearly writtenguide."
-Sharon Almerigi, certified professional facilitator (CPF),Barbados International Association of Facilitators, Latin Americaand the Caribbean

"In a world of 'expert-centered' workplaces, ManagingFacilitated Processes offers a much-needed focus on the process ofcreating effective, customized environments for learning andwork."
-Marilyn Laiken, professor and chair, Department of AdultEducation and Counseling Psychology, The Ontario Institute forStudies in Education, University of Toronto, Canada

"A comprehensive and practical guide to making group sessionseffective and outcome driven-great insights from cover tocover and a terrific 'go to' reference guide."
-Gabriella Zillmer, senior vice-president, PerformanceAlignment and Compensation, BMO Financial Group, Canada

"A time-saving gem for planning facilitated sessionseffectively. It is unique in its thoroughness without beingoverwhelming. To be pulled off the shelf over and overagain."
-Julie Larsen, associate adviser for social policy anddevelopment, United Nations Headquarters, New York, USA

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