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You are faced with so many difficult decisions. Often your decisionmaking seems random. It can be swayed by different situations andemotions. You need to be more rigorous in the way you makedecisions and yet you have very little time to do so. Experiencefrom others who have made tough decisions and a framework to helpyou do so would be invaluable.

The courage to make decisions is sometimes a bit elusive. It isdifficult to find the calmness to be able to make and live withthose decisions. There is so much that can be learned from theexperience of others. After working through this book you will havethe courage of your convictions and the ability to make difficultdecisions count.

The book sets out a framework for making difficult decisions thathas been tried and tested. It has been used successfully inone-to-one coaching with senior leaders in both the public, privateand voluntary sectors. The framework is built on the followingstrands: Clarity; Conviction; Courage; and Communication.

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