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Synopsis

Winning techniques and strategies for nonprofits and governmentagencies in creating successful and critical key performanceindicators

By exploring measures that have transformed businesses, DavidParmenter has developed a methodology that is breathtaking in itssimplicity and yet profound in its impact. Key PerformanceIndicators for Government and Nonprofit Agencies: ImplementingWinning KPIs is a proactive guide representing a significantshift in the way KPIs are developed and used, with an abundance ofimplementation tools for government agencies and nonprofitgroups.

  • Implementation variations and short cuts for government andnot-for-profit organizations
  • How to brainstorm performance measures
  • Templates for reporting performance measures
  • A resource kit for a consultant who is acting as a coach /facilitator to the in-house project team
  • Also by David Parmenter: Key Performance Indicators:Developing, Implementing, and Using Winning KPIs, SecondEdition

Filled with numerous case studies and checklists to help readersdevelop their KPIs, this book shows government agencies andnonprofits how to select and implement winning key performanceindicators to ensure that their performance management initiativesare successful.

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