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An irreverent, pavement-pounding, eye-opening exploration of a neglected part of the American economy: tipping

Tipping is huge in America. Almost everyoneleaves at least one tip every day. More thanfive million American workers depend onthem, and we spend $66 billion on tips each year.And everyone recognizes that queasy feeling—inbars and restaurants, barbershops and beautyparlors, hotels and strip clubs, and everywhereelse—when the check arrives or the tip jar looms.Omnipresent yet poorly understood, tipping hasworked its way into almost every part of daily life.

In Keep the Change, bestselling author SteveDublanica dives into this unexplored world, in acomical yet serious attempt to turn himself intothe Guru of the Gratuity. As intrepid and irreverentas Michael Moore or A. J. Jacobs, Dublanicatravels the country to meet shoeshine men, strippers,bartenders, bellhops, bathroom attendants,and many others, all in an effort to overcome hisown sweaty palms when faced with those perennialquestions: Should I tip? How much? Throughouthe explores why tipping has spread; he explainshow differences in gender, age, ethnicity, and nationalityaffect our attitudes; and he reveals just whatthe cabdriver or deliveryman thinks of us afterwe’ve left a tip.

Written in the lively style that made WaiterRant such a hit, Keep the Change is a fun and enlighteningquest that will change the way wethink—and tip.

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Keep the Change
Average rating
4 / 5
January 27th, 2014
I am not an American and I'm not from a culture where tip is expected when you receive any services (except some expat-oriented restaurants). So this book was a great source of knowledge that I learn about the history of tipping, how people tip and what is the appropriate amount. It has proven useful when I traveled to the USA. I have already recommended this book to friends and family.
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