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With an inspiring mix of organizational analysis, worksheets, and sample dialogues, the authors of this revolutionary new technology for personal learning, leadership, and organizational change, show how all managers and executives are actually leading "language communities". The workplace, they reveal, is a community where certain ways of talking are encouraged and others made apparently impossible. But by using the seven new workplace "languages" presented in this book to reveal the underlying feelings and motivation in one-to-one and group discussion at work, leaders can concentrate individual and social energy to transform communication and culture in the workplace.

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