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The importance of emotional intelligence as a critical factor inpersonal and business success is now well established. EmotionalIntelligence in Action, Second Edition shows how to tap thepower of EI to build effective emotional skills and create realchange for leaders and teams.

This book breaks new ground in providing a cross-referencematrix that maps sixty-five exercises to four leading emotionalintelligence models – the EQ-I 2.0 or EQ360, TESI and TESIShort, the MSCEIT, and EISA – making it easy to use with allthe models.

Revised to respond to the significant changes in EQi-2.0 and toadd two new instruments, TESI and EISA, this Second Editionnow offers in-depth coverage of such emerging topics as emotionalexpression, as well as twenty new exercises, accompanied byreproducible handouts for your participants.

Ideal for both individual or team coaching or as part of a widerleadership and management development program, EmotionalIntelligence in Action, Second Edition provideshighly-effective experiential learning, drawn from real life, thatwill help you enhance emotional intelligence competencies in everyorganization.

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