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"An amazingly comprehensive collection of designs, options,examples, and techniques on how to move from conflict avoidance toconstructive resolution."
Jim Kouzes, coauthor, The LeadershipChallenge

Praise for Craig E. Runde and Tim A. Flanagan's Books

Building Conflict Competent Teams

"A comprehensive, thoroughly researched guide to the crucial andinevitable role conflict plays on a team."
Patrick Lencioni, author, The Five Dysfunctions ofa Team

"Conflict happens on the best of teams. Building ConflictCompetent Teams shows team leaders as well as team members howto constructively tackle the challenges that come when peopledisagree. This book is a must-read for anyone who wants to lead, orbelong to, a high-performing team."
Ken Blanchard, coauthor, The One MinuteManager and The One Minute Entrepreneur™

"Runde and Flanagan have put together a clear, well-writtenguide to the nature and sources of conflict that arise in teamsand, more important, how to maximize the chances that conflictturns out to be the good thing that teams thrive on instead of thebad thing that destroys team performance."
Douglas Smith, author, The Wisdom of Teams

Developing Your Conflict Competence

"A must-have guidebook for the new age of global business. Thisbook shows every leader how to turn feelings of fear into feelingsof safety, suspicion into trust, and competitiveness intocollaboration."
Jim Kouzes, coauthor of the bestselling book TheLeadership Challenge

"Craig Runde and Tim Flanagan use their vast experience to giveus Developing Your Conflict Competence. Move beyond negativeworkplace conflict to positive and constructive outcomes with thesimple tools and suggestions in this must-read field guide!"
Marshall Goldsmith, bestselling author of What GotYou Here Won't Get You There, Succession: Are You Ready, andMOJO

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