Words that Change Minds
Mastering the Language of Influence
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Words that Change Minds is based on the Language and Behaviour Profile (LAB Profile™); an easy to learn tool which illustrates how each person is unique. The LAB Profile™ will enable you to understand and predict from someone's language in everyday conversation, how he or she will behave in a given situation. You will learn how to customize your language for specific people and groups to trigger motivation and even change people's minds.
- Kendall/Hunt Publishing Company, January 1997
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