From Insight to Implementation
- List Price$22.00
- Your price$17.59
Save $4.41 (20% off) and earn Kobo Super Points!
Or, get it for 9600 Kobo Super Points!
See if you have enough points for this eBook. Sign in
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
- Rosenfeld Media, March 2013
- Download options:
- EPUB 2 (DRM-Free)
You can read this item using any of the following Kobo apps and devices: