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The Burnout, represents a type of response to a situation perceived as intolerable: the operator receives an unbridgeable gap between the amount of the requests made by users and available resources (individual and organizational) to respond positively to such requests. The result is a sense of learned helplessness due to the belief that nothing could be done to change the situation, to eliminate the inconsistency between what you believe that you expect and what you can offer.

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