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Some of us fight change and some of us embrace it, but we all have to deal with it. This handbook covers a variety of management techniques to manage change while maximizing profits.

“Change Is In The Air Everywhere” explores the many changes that affect your business. Customers come and go and their needs are new every day. Employees, vendors, even the tools you use are in a constant state of flux.

“Temptation By The Numbers” gives you a blueprint for evaluating potential new lines of merchandise or services.

“Details, Details, Details” explains how the little things you do can add up to big profits for your business.

“Negotiate Your Way To Profits” details how to prepare for and execute successful negotiations with suppliers, customers, and employees.

“Training Yourself” lists numerous resources to help you improve your management skills.

“Case Study: Man Against Machine” looks at the ways rapidly-changing technology affects companies in the automotive aftermarket with lessons for businesses in all industries.

“Greening Your Company” shows the profit potential in making your company environmentally conscious.

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