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Synopsis

Facts101 is your complete guide to Quality Management. In this book, you will learn topics such as Strategic Management: Planning and Execution for Competitive Advantage, Quality Management, Ethics, and Corporate Social Responsibility, Partnering and Strategic Alliances, and Quality Culture: Changing Hearts, Minds, and Attitudes plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.

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