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Synopsis

Ask the right questions and get improved, sustained employeeperformance

Since technology has made it easy to access, share, anddistribute company data, many managers avoid live interaction,instead relying on emails, text messages, Web-based seminars tomanage their employees. But although technology has changed, peoplehave not. There is still a need for effective face-to-facecommunication; managers need to have the ability to ask the rightquestions and use the answers to find solutions.

Questions That Get Results is an innovative, powerfulresource that provides managers with the questions that lead toreal answers for motivating employees, minimizing conflictingpriorities, maximizing working relationships, building trust,holding the team accountable, coaching for greater performance,selling ideas, creating change, hiring the best candidates, andnegotiating solutions to internal and external conflicts.

  • Each chapter profiles a manager who is struggling tocommunicate, an otherwise successful leader who is simply missingan element in their managerial toolkit
  • Following each profile are practical tools that will assist anymanager faced with a similar situation
  • Together the authors train approximately 30,000 professionalsper year

Increase your effectiveness and bring out the best in youremployees by learning the Questions That Get Results.

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