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  • SAP is the world's leading provider of ERP software andservices, with worldwide revenue in 2004 of $9.7 billion and a 57percent market share among major business application providers; itis one of the world's largest software companies overall
  • ERP is a flexible, open technology platform that helpsbusinesses run more efficiently (and profitably) by providingintegrated management of key operations and supply chains
  • Written for IT professionals who find it hard to get throughSAP's complex documentation, our book demonstrates how ERP can cutcosts, provides a clear overview of how the ESA (enterprise servicearchitecture) model affects ERP, and shows how to implement the newERP in the real world
  • Topics covered include reducing the cost of an existing ITbackbone, using the new ERP to address a company's "pain points"and challenges, and proving the value of ERP through ROI (return oninvestment) and TCO (total cost of ownership) studies

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