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Enabling Strategic Value with Information Technology SecondEdition

Anyone working in information technology today feels theopportunities for creating and enabling lasting value. The CIOhelps define those opportunities and turn them into realities. Nowin a Second Edition, CIO Best Practices is an essentialguide offering real-world practices used by CIOs and other ITspecialists who have successfully mastered the blend of businessand IT responsibilities. Compiled and coauthored by Joe Stenzel,the new edition presents a collection of pioneering and successfulsenior IT executives—including Jonathan Hujsak, BillFlemming, Mike Hugos, Karl Schubert, and Gary Cokins—whoseinsights, drawn from years of practical experience, shed new lighton the strategic opportunities?available for leadership structureswithin the IT organization.

For anyone who wants to achieve better returns on their ITinvestments, CIO Best Practices, Second Edition presents theleadership skills and competencies required of a CIO addressingcomprehensive enterprise strategic frameworks to fully leverage ITresources.

Filled with real-world examples of CIO success stories, theSecond Edition explores:

  • CIO leadership responsibilities and opportunities

  • The business impacts of both business and social networking, aswell as ways the CIO can leverage the new reality of humanconnectivity on the Internet

  • The increasingly inextricable relationships between customers,employees, and their use of personal information technologies

  • Emerging cultural expectations and standards outside theworkplace

  • Current CRM best practices in terms of the relationship betweencustomer preferences and shareholder wealth

  • Enterprise energy utilization and sustainabilitypractices—otherwise known as Green IT—with all the bestpractices collected here, in one place

  • Best practices for one of the Internet's newest and mostrevolutionary technologies: cloud computing and ways it is shapingthe new economics of business

This practical resource provides best practice guidance on thekey responsibilities of the CIOs and their indispensable executiveleadership role in modern enterprises of all sizes and industries.It is the most definitive and important collection of bestpractices for achieving and exercising strategic IT leadership forCIOs, those who intend to become CIOs, and those who want tounderstand the strategic importance of IT for the entireenterprise.

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