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Synopsis

"A compilation of approximately eight case studies in Activity-Based Costing (ABC) and Performance Management (PM), with a foreword from Gary Cokins about their tie into a PM framework, Case Studies in Performance Management features contributions from an anonymous perspective to respect the customer's confidentiality with follow-up reports on their success and/or failure. Each section includes a foreword and review of the case study by an industry expert, prominent performance management author, or consultant. The case studies fall into a variety of industries including finance, life sciences, retail, and the public sector. "

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