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Synopsis

Along the Continuum of Care creates a mind shift for the case manager in the new paradigm to be effective “agents of change” and “resource connectors”. The urgent need to improve health outcomes is resulting in moment-to-moment changes in the world of case management. Along the Continuum of Care focus on helping health care professionals meet the new challenges with Health Care Reform. Case Managers must educate the senior leadership team about the financial contributions that result from appropriate care coordination. The CEO is responsible for the bottom line but the buck stops with case management and leaders should focus on: *Case management support for adequate resources. *Ensuring that case management staff is educated, adequately staffed, and recognized for managing patient flow which maintains financial stability. *Recognizing that effective case managers manage the tipping point to save and/or create millions of dollars for the organization. The healthcare case management field is exploding. The demand will far outweigh the supply for the next three to five years and beyond. The business savvy case manager will lead the field.

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