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Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of

This revised edition has been updated to meet the minimum requirements of the new Singapore GCE A level syllabus that would be implemented in the year 2016. Nevertheless, this book is also highly relevant to students who are studying chemistry for other examination boards. In addition, the authors have also included more Q&A to help students better understand and appreciate the chemical concepts that they are mastering.

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  • Atomic Structure and the Periodic Table
  • Chemical Bonding
  • Ideal Gas and Gas Laws
  • Chemical Thermodynamics
  • Reaction Kinetics
  • Chemical Equilibria
  • Ionic Equilibria
  • Redox Chemistry and Electrochemical Cells
  • The Periodic Table — Chemical Periodicity
  • Chemistry of Groups 2 and 17
  • Introduction to Transition Metals and Their Chemistry

Readership: Junior college students and teachers in chemistry.

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