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After a full-scale review of the Accountability Mechanism that was concluded in February 2012, the new Accountability Mechanism of the Asian Development Bank (ADB) became effective on 24 May 2012. It has resulted in clearer and closer collaboration between the functions of problem solving—handled by the Office of the Special Project Facilitator (OSPF)—and those of compliance review by the Compliance Review Panel. The policy now clearly defines the responsibilities of OSPF and those of the Office of the Compliance Review Panel ( OCRP) as well as the oversight function of the Board on compliance review. The newly created position of the complaint receiving officer is a single entry point for complaints and directs them to OSPF, OCRP, or other offices in ADB. These changes make the Mechanism more credible, efficient, and effective in addressing the concerns of people affected by ADB projects.

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