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Total Quality Management eBooks

If you like Total Quality Management eBooks, then you'll love these top picks.
Showing 1 - 24 of 785 Results
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  • Competing Against Time

    How Time-Based Competition Is Reshaping Global Mar

    Today, time is the cutting edge. In fact, as a strategic weapon, contend George Stalk, Jr., and Thomas M. Hout, time is the equivalent of money, productivity, quality, even innovation. In this path-breaking book based upon ten years of research, the authors argue that the ways leading companies manage time-in production, in new product development, and in sales and distribution-represent the most ... Read more

    $2.99 USD

  • New Shop Floor Management

    Empowering People for Continuous Improvement

    In this first comprehensive departure from the time-and-motion dictums of Frederick Taylor's Shop Management that have influenced management practices for most of this century, Kiyoshi Suzaki offers a framework for successfully conducting business at its most crucial point-the shop floor. Drawing on the principles of holistic management, where organizational boundaries are smashed and co-destiny ... Read more

    $15.99 USD

  • Quality Management for the Technology Sector

    There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that grew) to statistical and analytical methods like Statistical Process Control (SPC) the range of ... Read more

    $61.99 USD

  • Measuring Quality Improvement in Healthcare

    A Guide to Statistical Process Control Applications

    This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in ... Read more

    $54.99 USD or Free with Kobo Plus

  • Internal Quality Auditing

    Internal quality audits can provide an unbiased view of the processes that directly impact the products and services of an organization. Yet, while most internal auditors have been trained using many of the methods and techniques of external auditors, an internal audit is very different and requires different methods and techniques. Internal Quality Auditing is the first book to provide a ... Read more

    $44.99 USD or Free with Kobo Plus

  • Improving Changeover Performance

    Improving Changeover Performance is essential reading for managers, engineers and improvement practitioners working in manufacturing industries. It will also prove invaluable to original equipment manufacturers and postgraduates and academic researchers alike.Increasing importance is being placed on responsive, flexible manufacture in multi-product industrial environments. The ability to ... Read more

    $84.99 USD

  • The Uncertainty of Measurements

    Physical and Chemical Metrology: Impact and Analysis

    The uncertainty of measurement results is drawing attention of managers, metrologists and customers. The accuracy of measurements affects all of us in trade, commerce, safety, health care environmental protection and more. The quality of these measurements are regulated by a variety of government agencies. Measurement also plays an important role in manufacturing and service organizations. Use ... Read more

    $56.99 USD

  • Mapping Work Processes

    This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it ... Read more

    $53.99 USD or Free with Kobo Plus

  • Understanding, Managing and Implementing Quality

    Frameworks, Techniques and Cases

    Edited by Jiju Antony, David Preece ...
    This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, ... Read more

    $74.99 USD

  • Six Sigma Quality for Business and Manufacture

    Six Sigma is Business and Industry's newest recognized quality program. This text provides information and instructions for new and current quality professionals in order to help employ methods to attain Six Sigma defect quality assurance within their company.All areas of business and manufacture are covered. Detailed checklists, questionnaires and forms assist personnel in developing their own ... Read more

    $292.99 USD

  • Quality Audits for Improved Performance

    Perfect for anyone charged with implementing a quality audit program or those performing the audit, this book is an ideal reference on the established techniques of quality auditing. This third edition serves as a guide to learning and applying the basics of quality auditing, and expands on the basic auditing principles by showing how the quality audit can be used to improve business performance. ... Read more

    $53.99 USD or Free with Kobo Plus

  • Failure Mode and Effect Analysis

    FMEA From Theory to Execution

    by D.H. Stamatis ...
    Author D. H. Stamatis has updated his comprehensive reference book on failure mode and effect analysis (FMEA). This is one of the most comprehensive guides to FMEA and is excellent for professionals with any level of understanding.!--nl--This book explains the process of conducting system, design, process, service, and machine FMEAs, and provides the rationale for doing so. Readers will ... Read more

    $75.99 USD

  • Making Change Work

    Practical Tools for Overcoming Human Resistance to Change

    by Brien Palmer ...
    As organizations strive to remain ahead of the competition, there will inevitably and often come the need for change. All successful organizations regularly use change to improve processes and increase performance. While these times of change can be a great opportunity for an organization, it also can be a time of stress and angst for all involved. Not all organizations are in a position to make ... Read more

    $31.99 USD or Free with Kobo Plus

  • Transformational Leadership

    Creating Organizations of Meaning

    Organizations are being called upon to evolve to "Organizations of Meaning", where purpose informs all facets of the organization, people and teams operate with a strong sense of intent and common will, and breakthrough results are achieved. Organizations of Meaning are highly talented in their ability to bring purpose to daily work. Leaders and managers grow the culture such that people are ... Read more

    $47.99 USD

  • What is Lean Six Sigma

    A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the ... Read more

    $12.99 USD

  • The Toyota Way : 14 Management Principles from the World's Greatest Manufacturer: 14 Management Principles from the World's Greatest Manufacturer

    14 Management Principles From the World's Greatest Manufacturer

    by Jeffrey Liker ...
    How to speed up business processes, improve quality, and cut costs in any industryIn factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the ... Read more

    $20.99 USD

  • Real Process Improvement Using the CMMI

    by Michael West ...
    Real Process Improvement Using the CMMI (R) presents readers with non-academic, real-world approaches to process improvement via CMMI. The author provides concepts and techniques for CMMI-based process improvement which are as effective as they are innovative. Professionals at all levels from system engineers to CEOs will find a wealth of practical guidance and new ways to look at model-based ... Read more

    $74.99 USD

  • Building Reputational Capital

    Strategies for Integrity and Fair Play that Improve the Bottom Line

    In the aftermath of scandals such as those at Enron and WorldCom, there is a growing suspicion of the corporate world. For this reason it is more important than ever for firms to maintain a good reputation. In Building Reputational Capital, Kevin T. Jackson offers a practical guide to taking the high road--the only path that leads to lasting success. Based on extensive research and real-world ... Read more

    $47.99 USD

  • The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed : A Quick Reference Guide to 70 Tools for Improving Quality and Speed

    A Quick Reference Guide to 70 Tools for Improving Quality and Speed

    A BUSINESSWEEK BESTSELLERBestselling Lean Six Sigma author Michael George provides the first pocket guide for deployers of Lean Six SigmaThe Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal ... Read more

    $14.99 USD

  • ISO 9001: 2000 In Brief

    A clear and comprehensive guide to quickly set up a cost-effective Quality Management SystemRevised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains ... Read more

    $50.99 USD

  • Teamwork Training

    by Sharon Boller ...

    $35.99 USD or Free with Kobo Plus

  • The Pocket Idiot's Guide to Six Sigma

    Quality improvement just got better.Six Sigma is a corporate quality improvement system that uses sophisticated data collection and statistical analysis to eliminate defects in any process. Aimed at employees—rather than managers—this guide quickly and easily explains everything employees need to know about Six Sigma, including what it is and what it can accomplish, why companies are implementing ... Read more

    $8.99 USD $7.99 USD

  • Lean Kaizen

    A Simplified Approach to Process Improvements

    To compete successfully in today’s economy, organizations need to be as good as or better than their global competitors. This goes not only for quality, but also for costs and cycle times (lead time, processing time, delivery time, set-up time, response time, etc.). Lean addresses these needs in its emphasis on teamwork, continuous training and learning, produce to demand (“pull”), mass ... Read more

    $73.99 USD

  • Root Cause Analysis

    Simplified Tools and Techniques

    This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates. The examples used are general enough to ... Read more

    $66.99 USD or Free with Kobo Plus